1. Introduction
Blogspage ("we," "us," or "our") operates the website blogspage.com and provides AI automation, custom SaaS development, and product engineering services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.
2. Information We Collect
2.1 Information You Provide
- Name, email address, phone number, and business details submitted through our contact forms or AI chat widget.
- Project requirements, messages, and attachments shared during consultations.
- Payment and billing information processed through our secure third-party payment providers.
2.2 Information Collected Automatically
- Device information (browser type, operating system, screen resolution).
- Usage data (pages visited, time spent, click patterns) via Vercel Analytics.
- IP address (anonymized where possible) and approximate geographic location.
- Cookies and similar tracking technologies (see Section 7).
2.3 Information from AI Interactions
When you interact with our AI chat assistant ("Sweety"), your messages are transmitted to our backend and processed by third-party Large Language Model (LLM) providers, including OpenAI, to generate responses. We may store conversation logs to improve service quality, train internal models, and fulfill lead qualification purposes.
3. How We Use Your Information
- To provide, operate, and maintain our services.
- To respond to inquiries and qualify potential projects.
- To process AI-powered lead qualification and automated follow-ups.
- To improve and personalize the user experience on our website.
- To send project updates, invoices, and operational communications.
- To comply with legal obligations and enforce our agreements.
- To detect, prevent, and address technical issues and security threats.
4. AI Processing & Third-Party LLM Integrations
Our services leverage third-party AI and machine learning providers to deliver intelligent automation. Specifically:
- OpenAI: Powers our conversational AI agent. User messages are transmitted via API to OpenAI's servers for processing. OpenAI's data usage policies apply to data processed through their API. We use the API tier which does not use customer data for model training.
- Replicate: Used in select products for image processing and AI inference. Uploaded assets may be temporarily stored on Replicate's infrastructure during processing.
- Vercel: Hosts our web applications. Analytics data is collected per Vercel's privacy policy.
- Sanity: Content management system storing published content and lead records.
We select providers that maintain SOC 2 compliance or equivalent security certifications. However, we cannot guarantee the security practices of third-party providers and encourage you to review their respective privacy policies.
5. Data Sharing & Disclosure
We do not sell your personal information. We may share data in the following circumstances:
- With service providers and sub-processors necessary to deliver our services (hosting, AI inference, payment processing).
- When required by law, regulation, legal process, or governmental request.
- To protect the rights, privacy, safety, or property of Blogspage, our users, or the public.
- In connection with a merger, acquisition, or sale of assets (with prior notice).
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Specifically:
- Lead and contact data: retained for up to 3 years after last interaction.
- AI conversation logs: retained for up to 12 months for quality improvement, then anonymized or deleted.
- Project records and contracts: retained for 7 years per financial regulations.
7. Cookies & Tracking Technologies
We use the following cookies and tracking technologies:
- Essential cookies: Required for site functionality (session management, security).
- Analytics cookies: Vercel Analytics for anonymized usage statistics.
- Preference cookies: To remember your settings and chat state.
You can control cookie preferences through your browser settings. Disabling essential cookies may impair site functionality.
8. Your Rights (GDPR & CCPA)
Depending on your jurisdiction, you may have the following rights:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data ("right to be forgotten").
- Right to Restrict Processing: Request limitation of how we process your data.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Opt-Out of Sale (CCPA): We do not sell personal information, but you may exercise this right nonetheless.
To exercise any of these rights, contact us at ravi@blogspage.com. We will respond within 30 days.
9. Data Security
We implement industry-standard security measures including HTTPS encryption, secure API authentication, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence (including the United States for AI/LLM processing). We ensure appropriate safeguards are in place, including Standard Contractual Clauses where applicable.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected data from a minor, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance.
13. Contact Us Regarding Privacy
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
Blogspage
Ayodhya Nagar Colony, Mehdipatnam
Hyderabad, Telangana 500028, India
Email: ravi@blogspage.com
Phone: +91 80194 43314